Tracking today's trips

The statuses on the trip board and what each one means.

Steps

1. Open "Trip board" → "Day". It shows today by default; you can pick another date.
2. At the top: total trips, planned, late, on the road, completed and cancelled, and the number of passengers reported.
3. "Planned" has not left yet. "Late" means 10 minutes have passed since departure time with no start. "On the road" has left. "Completed" means the driver reported the end and passengers.
4. The board refreshes every minute. Each driver's phone number is shown for a quick call.

Related guides

• Day, week and month viewsThe same trip board, at three levels of detail.
• Starting and ending a trip for a driverWhen a driver cannot report from the phone, the office reports for them.
• A late trip: what happens and what to doThe automatic alert and three steps to handle it.

All guides