Worker self-service login and PIN reset

Workers sign in to the app with their employee number and a PIN. Here is how to reset a forgotten PIN.

Steps

1. Open the employee → "Edit details" → the "Worker self-service login" section.
2. Click "Reset login code" and confirm. The previous code stops working immediately.
3. A "New temporary code" is shown — give it to the worker. They will choose a new code at their next sign-in.

Related guides

• Worker sign-inWhat to explain to a new worker on day one.
• Adding an employeeOnboard a new employee: personal, employment, housing and document details — in one form.

All guides