A one-off change for a date: cancel or swap driver/vehicle

A sick driver, a vehicle in the garage or a holiday, without changing the regular assignment.

Applies to:System adminOffice manager

Steps

  1. Open "Trip board" → "Week" and click the trip on the date (or, on the assignment in the route list, click "One-off change").
  2. Choose: cancel that day's trip, or swap the driver and/or vehicle. Add a reason.
  3. Save. If the replacement is already busy at that time, you will see a warning.
  4. Affected drivers get a phone notification. On the trip board the trip is marked "changed" or "cancelled".

Related guides

Still stuck? Inside the system, click "AI assistant" and ask in plain language, or contact us. Contact usUpdated 2026-10-19

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