Resetting a user's password

Two ways: an emailed reset link, or a temporary password you set.

Steps

1. Go to "Settings" → "System users" and click "Edit" next to the user.
2. In the "Password" section choose "Send reset link" — or enter a "New temporary password", confirm it and click "Change password".
3. Tick "Change required at next sign-in" if the user should replace the temporary password.

Related guides

• Adding a staff userCreate an account for a coordinator, site manager, management, office manager or admin.
• Security policy and maintenance modeSession timeout, password length, sign-in attempts and temporarily blocking sign-in.

All guides