Opening a request on behalf of a worker

When a worker reaches out by phone or in person.

Steps

1. In "Service requests", click "+ Open a new request".
2. Choose the worker, a category and a sub-category, and fill in size, frame number or amount if required.
3. Write a "Short description" and click "Create". The request also appears in the worker's "My tickets".

Related guides

• Handling a service requestUpdate the status, message the worker and add internal notes.
• How workers open requestsWorkers open a request in the app chat, in their own language — and it reaches the coordinator in Hebrew.

All guides