The dashboard

A one-click overview: requests, SLA, employees, housing and documents.

Steps

1. Go to "Overview" (the home screen for most roles).
2. Pick a range: the last 7, 30 or 90 days, or a "Custom range".
3. Every card is clickable — for example "Open requests", "SLA breaches", "Housing occupancy" or "Vacant beds" — and opens a breakdown with a link to the full list.
4. The "AI insights" panel at the top shows findings from your data, refreshed every hour.

Related guides

• AI insightsAutomatic findings: recurring faults, unusual cost per resident, under-occupied apartments and more.
• The AI assistant — questions about your dataAsk in plain language: "How many vacant beds are there?", "Which visas expire this month?".
• SLA and prioritiesEvery request has a target handling time based on its topic. Breaches are flagged and reported.

All guides