Two-step verification (2FA)

An extra layer of protection: a one-time code from a phone app in addition to your password. Mandatory for admins, office managers and management.

Steps

1. Install a free authenticator app on your phone — Google Authenticator, Microsoft Authenticator or Authy.
2. For roles that require 2FA, the "Two-step verification required" screen appears automatically on first sign-in. For other roles: user menu (top) → "Two-step verification" → "Enable two-step verification".
3. Scan the QR code with the app (or type the code shown manually).
4. Enter the 6-digit code shown in the app and click "Confirm and enable".
5. Backup codes are displayed — copy them and store them safely (for example in a password manager). They are shown only once.

Related guides

• Signing inHow to sign in the first time and every time after, and what happens when a password change is required.

All guides